Help center

Find quick answers below. For account-specific issues, open a request via Contact us.

• Getting started

  Create an account, complete verification, and add a security deposit when required before bidding.

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• Placing a bid

  Review lot terms, current price, and minimum increment. Log in to place bids before the auction ends.

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• Payments & deposits

  Add a security deposit (card, bank transfer, or cheque — demo only) before bidding. Your balance must cover 20% of your bid or AED 5,000, whichever is higher.

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